Award winning Visitor Information Centres on the Fraser Coast
Fraser Coast Tourism & Events operates three visitor information centres located in Hervey Bay, Maryborough, and Hervey Bay Airport, while also servicing additional centres throughout the region. Our centres provide advice and booking services to create customised itineraries that enhance visitors' experiences and support our tourism partners.
Our main centres are open seven days a week and generated nearly $640,000 in product sales for the financial year 2023-24. The dedication of our team at the Hervey Bay Visitor Information Centre has earned it a reputation as one of the best visitor information centres in Queensland and Australia, receiving several prestigious awards.
Our team at the Hervey Bay Visitor Information Centre have become known as one of the best Visitor Information Centres in Queensland and Australia with the following awards:
- Silver Award for Visitor Information Services at the 2023 Queensland Tourism Awards
- Gold Award for Visitor Information Services at the 2018 Queensland Tourism Awards
- Gold award for Visitor Information Services at the 2016 Queensland Tourism Awards
- Bronze award for Visitor Information Services at the 2016 Australian Tourism Awards
- Bronze award for Visitor Information Services at the Queensland Tourism Awards
- Gold award for Visitor Information Services at the Queensland Tourism awards
- Multiple awards at the Queensland Information Centre Awards (QICA) for areas across customer services, business planning and innovation, tourism excellence and marketing.
