Award winning Visitor Information Centres on the Fraser Coast

Our team at the Hervey Bay Visitor Information Centre have become known as one of the best Visitor Information Centres in Queensland and Australia with the following awards:

  • Silver Award for Visitor Information Services at the 2023 Queensland Tourism Awards
  • Gold Award for Visitor Information Services at the 2018 Queensland Tourism Awards
  • Gold award for Visitor Information Services at the 2016 Queensland Tourism Awards
  • Bronze award for Visitor Information Services at the 2016 Australian Tourism Awards
  • Bronze award for Visitor Information Services at the Queensland Tourism Awards
  • Gold award for Visitor Information Services at the Queensland Tourism awards
  • Multiple awards at the Queensland Information Centre Awards (QICA) for areas across customer services, business planning and innovation, tourism excellence and marketing.

Volunteer with us and connect with visitors

Our team is always on the look out for local ambassadors to help provide quality services to tourists and visitors and attend to enquiries with high standards of customer services. If this sound like something you’d love to be a part of, you can contact our visitor services manager on 07 4196 9600.

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